nabji Frequently Asked Questions

Creating a nabji account takes under two minutes on any mobile device. Visit nabji.ws, tap the registration option, enter your Bangladeshi mobile number, choose a secure password, confirm your date of birth — you must be 21 or older — and accept the Terms and Conditions. A one-time SMS verification code is sent to your number; enter it to activate your account. Once verified you can deposit via bKash or Nagad and start playing immediately.

nabji requires identity verification before processing withdrawals. You must submit a clear photograph or scan of a valid Bangladeshi government-issued ID — your National ID card (NID), a valid passport, or a driving licence. The document must show your full name and date of birth clearly. The nabji compliance team reviews submissions typically within 24 hours on business days. Once approved your account is fully verified and withdrawals are available without further delay.

You can reset your nabji password from the login page. Tap Forgot Password, enter the mobile number linked to your account, and nabji will send a reset code via SMS. Enter the code on the reset screen and set a new password. If you no longer have access to the registered mobile number, contact nabji's 24/7 live chat support with your account details and a copy of your ID so the team can verify you manually and restore access.

No — nabji strictly allows only one account per player. Each person may register a single account tied to their mobile number and identity documents. Operating multiple accounts violates the nabji Terms and Conditions and may result in permanent suspension of all associated accounts and forfeiture of any balances. If you believe a duplicate account was created under your name without your knowledge, contact nabji support immediately so it can be investigated.

To close your nabji account, contact customer support via live chat or email at [email protected] with a written account closure request. Withdraw any remaining balance to your registered payment method before submitting the request. The team processes closures within 48 hours. If you are closing because of gambling concerns, consider using the self-exclusion tool first — it provides immediate protection while you decide. Account closure does not erase records required by law.

Depositing via bKash on nabji is fast and simple. Log in, go to the Deposit section, select bKash, enter the amount (minimum ৳200), and you will be shown the nabji merchant bKash number plus a transaction reference code. Open your bKash app, use Send Money to transfer the exact amount to that number, and include the reference code. Your nabji balance is credited within 1 to 5 minutes of the bKash transfer being confirmed, 24 hours a day including public holidays.

bKash deposits on nabji are credited to your account balance within 1 to 5 minutes in nearly all cases, around the clock including Bangladeshi public holidays. If your deposit has not appeared after 15 minutes, confirm you used the correct nabji merchant number and included the reference code. If the issue persists, contact live chat support with your bKash transaction ID and the deposit amount so the team can trace and resolve it promptly.

The minimum withdrawal on nabji is ৳500 for bKash, Nagad and Rocket. For bank transfers via Dutch-Bangla Bank, BRAC Bank, Islami Bank, Sonali Bank or City Bank the minimum is ৳1,000. There is no maximum per transaction, although very large withdrawals may require additional identity verification from the nabji compliance team before processing begins. Withdrawals to the same method used for your most recent deposit are given priority.

Withdrawals to bKash, Nagad and Rocket on nabji are typically processed within 15 to 60 minutes once approved by the payments team. Bank transfers take 1 to 3 business days depending on your bank and the time the transfer is initiated. Your account must be fully KYC-verified before any withdrawal can be processed. If your withdrawal remains pending beyond the expected window, contact live chat support with your withdrawal reference number for a status update.

nabji charges no platform fee on deposits or withdrawals. The full amount you deposit is credited to your account and the full amount you request to withdraw is sent to your chosen payment method without any deduction by nabji. Your mobile financial service provider — bKash, Nagad or Rocket — may apply their own standard transaction fees set by their own published schedules; those are outside nabji's control.

Yes — nabji supports Nagad, Rocket and Upay alongside bKash for both deposits and withdrawals. The process mirrors bKash: select your method in the Deposit or Withdrawal section, enter the amount, transfer to the displayed merchant number and include the reference code. Nagad and Rocket deposits are credited at the same speed as bKash — typically within 1 to 5 minutes. nabji also supports major Bangladeshi bank transfers for players who prefer that option.

nabji covers all major cricket competitions including the BPL, IPL, T20 World Cup, ICC Test Championships and bilateral series featuring the Bangladesh Tigers. Available markets include match winner, toss winner, top run scorer, top wicket taker, total runs in an innings, method of next dismissal and live in-play betting. BPL matches attract the deepest coverage on nabji, with some fixtures offering 30 or more individual betting markets per match.

All casino games on nabji use certified Random Number Generator (RNG) technology ensuring every outcome is statistically independent and cannot be predicted or manipulated. Slot titles from providers such as Pragmatic Play and live tables from Evolution Gaming and Ezugi use independently audited game mathematics. nabji does not adjust game outcomes or RTP settings — published RTP figures are set by the game studios and reflect theoretical long-term returns.

Yes — nabji is fully optimised for mobile browsers and does not require an app download. The entire platform including cricket betting, live casino, slots, fishing games and crash games is accessible through any modern browser on Android or iOS. Simply open your mobile browser, navigate to nabji.ws and log in. The site is built for mobile-first performance and loads smoothly on standard Bangladeshi 4G connections.

nabji's live casino features real-time HD-streamed tables from Evolution Gaming and Ezugi, including Live Baccarat, Live Roulette, Live Blackjack, Live Andar Bahar, Live Teen Patti, Dragon Tiger, Crazy Time and Speed Baccarat. Most tables run around the clock and include options with Bangladeshi-friendly BDT bet sizes. The live casino section loads quickly on mobile and is fully playable on standard 4G data.

A crash game is a fast multiplier game where a rising curve increases your payout multiplier until it crashes at a random point. Before each round you place a BDT bet and decide when to cash out by tapping the button — the longer you hold, the higher the multiplier, but if the curve crashes before you act you lose your stake. The crash point is determined by a certified RNG and cannot be predicted. nabji offers several crash variants playable on mobile.

nabji offers a welcome bonus to new players who register and complete their first qualifying deposit. The current bonus amount, minimum deposit required and wagering requirements are displayed in the promotions section at the time of registration. Terms vary by promotion period so always check the active offer on the platform before depositing. The welcome bonus is available to all new Bangladesh players who complete registration and KYC verification.

A wagering requirement — also called a rollover — is the number of times you must bet the bonus amount before bonus funds become withdrawable as real cash. For example a ৳1,000 bonus with a 20x wagering requirement means placing ৳20,000 in total bets before you can cash out. Sports bets and slot spins typically count 100% toward clearing the rollover; some live table games may contribute at a lower rate. Full terms appear in the promotions section on nabji.

Yes — every nabji bonus carries an expiry period that starts from the moment the bonus is credited. The specific timeframe is shown in each promotion's terms and in your account's bonus section. Typical validity ranges from 7 to 30 days. If the wagering requirement is not met within the validity period the bonus and any associated winnings are voided automatically. Check your active bonus expiry date in your account and plan sessions accordingly.

Requesting a withdrawal while a bonus is active will cancel the bonus and any associated winnings not yet cleared through the rollover. Your real-money balance — the funds you deposited, separate from bonus money — remains withdrawable at any time regardless of bonus status. If you want to keep the bonus potential, complete the wagering requirement first. Contact nabji live chat if you are unsure whether a withdrawal will affect your current bonus.

Yes — beyond the welcome bonus, nabji runs regular promotions for existing players including free spins on featured slots, reload bonuses on selected deposit days, and seasonal campaigns tied to BPL, IPL and T20 World Cup. Offers are updated on the nabji promotions page and sent to opted-in players via mobile notifications. Enable notification preferences in your account settings to receive the latest deals.

nabji uses 256-bit SSL encryption on all connections between your device and the platform, protecting your personal data, payment details and account information in transit. Account access is secured by password authentication and SMS verification. Payment partners bKash, Nagad and Rocket are regulated financial services operating under Bangladesh Bank oversight. Player funds are held separately from operational funds. nabji follows industry-standard security practices to keep your account and money safe.

The minimum age to register and play on nabji is 21 years old, without exception for any player in Bangladesh. nabji enforces this through identity verification — all accounts must submit a government-issued ID before withdrawals are processed, and the date of birth on record must confirm the player is 21 or older. Any account found to belong to a person under 21 will be closed immediately, any balance returned to the payment source, and the matter escalated as appropriate.

nabji provides a self-exclusion tool in your account settings under the Responsible Gaming section. You can choose a cooling-off period of 24 hours, 48 hours, 7 days, 30 days, 90 days, 6 months, 1 year, or permanent exclusion. Once activated your account is locked immediately — you cannot log in, deposit or bet for the chosen duration. All promotional communications pause during exclusion. For immediate suspension without navigating settings, contact live chat and the team will process it within minutes.

Yes — nabji lets every player set a daily, weekly or monthly deposit limit directly from the Responsible Gaming section of their account settings. Once set, nabji blocks any deposit that would push your total above the chosen cap for that period. Reducing a limit takes effect immediately. Increasing a limit is subject to a mandatory 24-hour waiting period before the higher cap becomes active, preventing impulsive increases during a losing session. Setting or changing limits is always free.

nabji operates as an online gaming platform serving Bangladeshi players and uses industry-standard security, fair-play certified games and responsible gaming tools. nabji does not make specific claims about local licensing status as the regulatory landscape for online gaming in Bangladesh continues to evolve. Players are responsible for understanding the laws applicable to their own circumstances. nabji encourages all players to game responsibly and within their personal means at all times.

nabji customer support is available 24 hours a day, seven days a week via live chat on the platform. Live chat is the fastest channel — response times are typically under two minutes at any hour. You can also reach the team by email at [email protected] (plain text, not a clickable link). When contacting support have your registered mobile number ready and, where relevant, your transaction reference number so the team can locate your account and resolve the issue quickly.